Top Resume Example for Community Managers in 2025

Resume Overview for a community manager

A well-crafted resume is crucial for a community manager as it showcases your ability to engage with diverse audiences, manage online and offline communities, and demonstrate your strategic thinking.

Community managers are responsible for building, maintaining, and growing online and offline communities. They engage with community members, manage social media platforms, organize events, and collect feedback to improve community experience.

Key Qualifications

Bachelor's degree in Marketing, Communications, or related field
Proven experience in community management or related roles
Strong understanding of social media platforms and analytics

Skills to Highlight

Hard Skills

Social media management
Content creation
Data analysis
Event planning
Customer relationship management (CRM) tools

Soft Skills

Excellent communication
Empathy and active listening
Conflict resolution
Team collaboration
Adaptability

ATS Keywords

Community engagement
Brand advocacy
User-generated content
Stakeholder management
Online reputation management

Education & Certifications

Certified Community Manager (CCM)
Digital Marketing Certification
Bachelor's degree in Communications

Resume Tips

Highlight your experience with specific community management tools and platforms.
Use metrics to demonstrate your impact, such as community growth rates or engagement statistics.
Tailor your resume to include keywords from the job description to pass through ATS.

Common Mistakes to Avoid

Failing to quantify achievements with data and metrics.
Using generic language instead of specific community-related terms.
Neglecting to showcase interpersonal skills that are crucial for the role.

Jordan Smith

jordan.smith@email.com • (555) 123-4567 • San Francisco, CA

Professional Summary

Dynamic community manager with over 5 years of experience in building and nurturing online communities. Proven track record of enhancing member engagement and driving brand loyalty through effective communication strategies and community-driven initiatives.

Key Skills

Community engagement
Social media strategy
Content development
Event coordination
Conflict management

Experience

Community Manager – Tech Innovations Inc.

June 2019 - Present

Increased community membership by 40% in one year through targeted campaigns.
Organized quarterly events that improved member engagement by 30%.

Social Media Coordinator – Creative Solutions LLC

January 2017 - May 2019

Developed and executed social media strategies that boosted engagement by 50%.
Collaborated with cross-functional teams to create community-driven content.

Education

Bachelor of Arts in Communications
University of California, Berkeley, 2016

Certifications

Certified Community Manager (CCM)
Digital Marketing Certification

FAQs for community manager Resumes

What should I include in my resume for community manager positions?

Include relevant work experience, specific skills related to community management, and measurable achievements that demonstrate your impact.

How can I tailor my resume for a community manager job?

Carefully read the job description and include relevant keywords and phrases. Highlight experiences that align closely with the responsibilities listed.

Is it important to include social media experience?

Yes, social media experience is crucial as it demonstrates your ability to engage with a community and manage online presence effectively.

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